Let us introduce – GUSTAFFO

Gustaffo provides support in the form of a ‘digital concierge’ and gets guests excited.

Gustaffo is the digital concierge for your hotel. Gustaffo provides information and services to your guests in various ways. Either as a chatbot, in your Wifi, at Facebook or through your existing website. Regardless which channel your guest prefers Gustaffo delivers the requested information right away on your guests device!



Supporting your reception team 24 hours, 7 days per week. It’s a quick & easy way for hotel guests to get the requested information and services. It makes guests happier and your work more efficient.


On your guests device as a digital concierge. Gustaffo does check-in and check-out, digital guest folder, provides local information, room service and anything else you want to provide to your guests.


Gustaffo will be designed according to your corporate design. E.g. Colors & images of your hotel. And it is multi-lingual – whether it’s English, French or Finnish – Gustaffo speaks the guest’s native language.

Technical Implementation

No app, no registration, no hardware – it’s very easy!

Let’s face it: For a short hotel stay, nobody wants to install another app or sign up. The simpler the technical solution the better. With our web app, no installation or login is required. Guests use your WiFi to login with our digital concierge. This lowers usage barriers rapidly and promotes your hotel services.

Software Integration with any hotel software

We are able to connect with any software, e.g. Infor Starlight PMS or HMS. Gustaffo supports htng standard .